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Support

Our support service provides you with peace of mind

Our support packages address specific online requirements and allow you the maximum flexibility in the provision of support services. Our support is generally via remote diagnosis and repair with contact via email and telephone. In addition, we have account dashboard and live-chat facilities available for anyone we work with. We also offer on-site support if required.

Free support

All our work comes with free basic support via email. This covers technical issues with your website and web hosting provided by us.

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Dedicated support

A dedicated support contact will be available online to chat or answer your enquiries during UK office hours.

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24/7 support

We will monitor and proactively check, update and fix issues with your website and send domain name and security certificate reminders.

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Any software or hardware issues will be resolved quickly and at controlled expense

Joomla! Support Provider
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